At FULLER CORE INC, we are committed to delivering your jewelry safely, efficiently, and with care. This Shipping Policy explains how orders are processed, shipped, and delivered, so you know what to expect when shopping with us.
Order Processing
All orders are processed after payment has been successfully received and verified.
Processing Time: 1–3 business days
Orders are processed Monday through Friday, excluding weekends and public holidays.
During promotional events or holiday seasons, processing times may be slightly longer due to increased order volume.
Once your order has been prepared for shipment, you will receive a confirmation email containing your tracking information.
Shipping Options
Available shipping methods and delivery costs are displayed during checkout based on your shipping destination.
Estimated delivery times are:
Standard Shipping: 5–12 business days
Express Shipping: 3–7 business days (where available)
Please note that these delivery estimates begin after your order has been processed.
Shipping Destinations
We proudly serve customers in supported regions through our online store.
Shipping availability depends on your delivery location. If shipping is unavailable for your address, you will be notified during the checkout process.
Order Tracking
Once your order has been shipped, you will receive an email containing your tracking number.
You can use the tracking information to monitor the progress of your shipment until it reaches its destination.
If you do not receive your tracking email within the expected processing period, please contact our customer support team.
Shipping Delays
While we strive to deliver every order on time, occasional delays may occur due to circumstances beyond our control, including:
Severe weather conditions
Customs inspections
Carrier operational delays
Public holidays
High shipping demand
Incorrect or incomplete shipping information
We appreciate your patience should any unexpected delays occur.
Customs & Import Duties
For international orders, customs duties, taxes, or import fees may apply depending on the destination country’s regulations.
Any applicable customs charges are the responsibility of the customer unless otherwise stated at checkout.
Incorrect Shipping Information
Please ensure that your shipping address, email address, and phone number are accurate before completing your order.
FULLER CORE INC cannot be responsible for delays, failed deliveries, or additional shipping costs resulting from incorrect or incomplete shipping information provided by the customer.
Lost or Damaged Packages
If your order is lost during transit or arrives damaged, please contact us promptly.
To help us investigate and resolve the issue, please provide:
Your order number
A description of the issue
Photographs of the package or item (if applicable)
Our support team will work with you to find an appropriate solution as quickly as possible.
Order Changes
If you need to update your shipping address or request an order cancellation, please contact us as soon as possible.
Once an order has entered processing or has been shipped, changes may no longer be possible.
Need Assistance?
If you have any questions regarding shipping or delivery, our customer support team is here to help.
Business Address 12265 Oracle Blvd, Suite 200 Colorado Springs, CO 80921 United States
At FULLER CORE INC, we understand that every order represents something meaningful. We are committed to ensuring your jewelry is carefully prepared, securely packaged, and delivered with the attention it deserves.
